Hi, how can we help you?

What is Real Cricket?

On which platforms is Real Cricket available?

Can I play offline?

I lost my progress. How do I recover my account?

Can I transfer my progress to a new device?

How do I delete or reset my account?

How do ranking and leaderboards work?

How do I change gameplay settings?

How do I resolve Matchmaking issues? It just says 'Attempting to reconnect.'

How do I join tournaments or special events?

I purchased an item but didn’t receive it. What should I do?

How do I request a refund?

What are in-game currencies?

What can cause my account to be banned?

How can I report a player?

My account was banned — can I appeal?

The game won’t start or keeps crashing.

My download or update is stuck.

I’m facing lag or performance drops.

How do I contact customer support?

How can I share feedback or suggestions?

How can I reach out for partnerships or business inquiries?

Where can I find the Terms of Service and Privacy Policy?

Are there age restrictions for playing Real Cricket?