Please try the following steps:
- Completely close the CookieRun India app and restart it.
- If the issue persists, uninstall and reinstall the CookieRun India app.
- If the problem still isn’t resolved, go to the Google Play Store and check if your account/payment information is correctly entered.
If the payment information is missing or incomplete, the purchase items may appear as greyed-out boxes, and you won’t be able to make purchases.