A lost network connection issue can occur due to temporary connectivity problems.
Please try the following steps:
- Fully close the game from the background and restart it.
- If the issue persists, uninstall CookieRun India and reinstall it in a stable Wi-Fi environment.
If the problem continues, please check the following:
- Disable power-saving mode in your device’s operating system if it is enabled.
- Use the Low-Spec Mode in the game settings.
- Play in a location with a strong network connection (Wi-Fi zone recommended).
- Close unused apps to free up memory.
- Avoid using custom launchers or fonts, as they can consume significant memory.
If the issue is still not resolved, please contact us through the Contact Us option and provide the following details:
- CookieRun India game version
- Device name
- Whether the device is rooted
- Device OS version
We’ll assist you further with this information.