A lost network connection issue can occur due to temporary connectivity problems.
Please try the following steps:
- Fully close the game from the background and restart it.
- If the issue persists, uninstall the game and reinstall it in a stable Wi-Fi environment.
If the problem continues, please check the following:
- Disable power-saving mode in your device's operating system if it is enabled.
- Play in a location with a strong network connection (Wi-Fi zone recommended).
- Close unused apps to free up memory.
- Avoid using custom launchers or fonts, as they can consume significant memory.
If the issue is still not resolved, please contact us through the in-game Customer Support menu.